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The latest reports from users having issues in Hornsey come from postal codes N8.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
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3.08 out of 5 1,346 ratings
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Problems in the last 24 hours in Hornsey, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Hornsey and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
Internet (75%)
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Total Blackout (13%)
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Wi-fi (10%)
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E-mail (1%)
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TV (1%)
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Live Outage Map Near Hornsey, Greater London, England
The most recent Hyperoptic outage reports came from the following cities:London, Newham, Southwark, Hampstead, Ealing, Islington, Tower Hamlets, Belsize Park, Bushey, Hornsey, Leyton, Enfield Town, Hackney, Wembley and Bermondsey.
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| City | Problem Type | Report Time |
|---|---|---|
 London | Total Blackout | |
| Newham | Total Blackout | |
| Southwark | Internet | |
| London | Wi-fi | |
| London | TV | |
| London | Total Blackout |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
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Hyperoptic Issues Reports Near Hornsey, England
Latest outage, problems and issue reports in Hornsey and nearby locations:
- Gezgin Kiz (@hamidetekin) reported fromStratford, England
@JustAnAntiDepp1 @Hyperoptic No, still not working for me
- Gezgin Kiz (@hamidetekin) reported fromStratford, England
Our internet is not working at least for an hour! Can you provide an update @Hyperoptic
- aeris daddy (@thekuntz69) reported fromBarnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
- Alex (@AlexRM) reported fromCamberwell, England
Hey @Hyperoptic I’ve just spent over an hour waiting to speak to someone in your Support team when the line hung up. Not impressed. Still waiting for my newly installed internet to start work. It’s now been 48 hours after install and still nothing…
- Fursecroft (@Fursecroft) reported fromPaddington, England
@Hyperoptic service is intermittent in the w1h 5lf area
- Kalpitha Reddy (@kalpitha_reddy) reported fromPoplar, England
@Hyperoptic any timeframe on when the Wi-Fi issues will be resolved please. It’s been fairly 14+ hours since the outage in Canary Wharf.
- LUCA (@Gianluca_Leo) reported fromBarnet, England
@turna_music @Hyperoptic Had my installation pushed back twice weeks apart with unhelpful people on CS - just been the worst
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
Very happy to see @OpenreachHelp and @HyperopticCS co-operating last night in Harrow to try and restore service. They would have succeeded were it not for Network Homes not providing staff to open the required wiring cupboard. Here's hoping they sort it out this AM. #Hyperoptic
- Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported fromHarrow Weald, England
@Hyperoptic #10YearsOfHyperoptic Virginmedia and BT couldn't provide a reliable service. Hyperoptic could.
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic
- Dr Agnes Arnold-Forster (@agnesjuliet) reported fromCamberwell, England
I can’t work from home today because my @Hyperoptic wifi has now been broken for nine days, I can’t cycle because it’s too hot, and the only form of air conditioned public transport is on a restricted service 😔
- Simon Monger, SCMP (He/Him) (@SimonMonger) reported fromPoplar, England
@Hyperoptic are there any known problems in E14? Broadband running slow for lots of people in Wardian London...
- LUCA (@Gianluca_Leo) reported fromBarnet, England
FYI, never use @Hyperoptic
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic
- Veracious Rex ✊🏾 🇧🇧 Smiley 🟠⛅ (@SonOfCarl) reported fromHarrow Weald, England
Hyperopic is down. Circa 11pm.Appreciate the service but it would be nice if their Comms was better in moments like this. Even a template email would be better than having to trawl Twitter for answers #Hyperopticdown @Hyperoptic
- Pharaoh London Cosmetics UK (@pharaohlondonuk) reported fromStratford, England
@Hyperoptic Customer for several years, received outstanding service.
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.
- Alex Pasfield (@The_Stockboy) reported fromLondon, England
@Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?
- Denis O'Regan (@TheDenisORegan) reported fromHammersmith, England
@HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!
- Alex Pasfield (@The_Stockboy) reported fromLondon, England
@gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
- Re-wild The World 🇬🇧 (@Darkman3456) reported fromBracknell, England
@Hyperoptic @HyperopticCShi my internet has been down for several hours now, when will the service be restored?
- Liam (@papafuzzz) reported
Nothing like hitting day 5 with no discernible progress. 2 more days and my time with @Hyperoptic hits 50/50 usable service/outage. Looking forward to seeing all the autocomp credits on my account…
- alpine deux (@alpinetwentytwo) reported
@Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)
- Colin Wren (@colinwren) reported
@robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"
- LegenDARIE (@LegenDARIEyy) reported
@Hyperoptic No just price hikes if you happen to miss an email and a petty customer service that refuse to give you the same offer that's on your their website, because you miss an email. What a joke
- Chester on the Web (@Chesterontheweb) reported
@DawnieDove @DrewWildgoose According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen.
- Majordamo Again (@majordamo) reported
@Hyperoptic Late installation, half a day of work wasted waiting.Your support address doesn't respondAn hour on hold on the phone, spoke to 2 ppl who said 'wrong department'You already have an email to this effect: this a cancellation based on nonexistent customer service
- Dean Pountain (@DeanPountain) reported
@edstub207 However there has also been an increase in energy bills over Winter, and I believe most places charged more because of this. In terms of Internet, if your area has HyperOptic I recommend them. Never been with anyone other than Virgin, speeds were ok, customer service wasn't :')
- Oliver Haslam (@OliverJHaslam) reported
@Ricker666 That UL is impressive. That seems to be what lets everyone down — I think Hyperoptic does synchronous gigabit down south, but I might be remembering wrong. I now get a paltry 50-ish
- ItsMadJohn (@ItsMadJohn) reported
@NecroG4ming @Hyperoptic Atm sky. But having nothing but problems.
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