The Guernsey Registry is replacingthe old greg.gg portal with a new Online Services Portal on the 4th December, which will allowusers to:
- Search for companies, charities, limited partnerships, foundations and limited liability partnerships
- Request copies of company, charity, limited partnership, limited liability partnership and foundation documents
- Manage a watchlist of watched companies
- Receive notifications to your 'My Filings' page when submissions are filed against companies in yourwatch list
- File company, charity, limited partnership, foundation, and limited liability partnershipssubmissions.
The greg.gg portal will remain in place for Trademarks and intellectual property submissions and for the Guernsey Finance Funding Levy payments. This will be moved into the new portal at a later date.
To use the new portal and to make filings on behalf of an entity you will need to:
1. Log In & set up multi-factor authentication
There are some changes that have been made to accessing the new portal, which have been designed to increase the security of the registers. Most users will be able to use their existing greg.gg portal username to log in to the new portal but will be required to reset their passwords and set up multi-factor authentication. We understand that this may be confusing for some users and full guidance on how to do this is in this document:
New Guernsey Registry online Services Portal [5Mb]
2. Become an authorised filer (not CSPs or regulated presenters)
Entity PINs are being replaced by the requirementto become an authorised filer, this is a one-off exercise to submit an authorised filer declarationwhich ensures only those individuals expressly permitted to act on behalf the company may do so. Thisis a significantly more secure means of identification than the entity PIN and preventsPIN loss / theft or inappropriate sharing.
This requirement does not apply to corporate service providers or regulated presenters who will be automatically authorised as regulated users of the service.
Full guidance on what is required to become an authorised filer and how to make the submission online is available here
Users will not be able to submit filings, or the Annual Validation, without first becoming an authorised filer. It is therefore recommended that this process is carried out as soon as possible once the new system is available from the 4th December 2023and by the 12th January 2024 at the latest. You will be able to file these in the new system from the 4th December 2023.
Resident Agents Only
The way in which non-corporate service provider resident agents are authorised to make filings, specifically and solely those filings related to beneficial ownership has changed in the new portal. Agents will be required to file a nominated persons form, which will include uploading proof of authorisation, proof of address and certified proof of ID before any changes to beneficial ownership information can be submitted. Guidance is available here .
For help with the new portal and making submissions the Registry phone linesand office is open 10am to 4pm Monday to Friday. If you visit the Registry officesplease bring a smartphone, laptop or tablet with you so that you can access your email account for multi-factor authentication.
We appreciate that moving to a new system will be challenging but hope that we can work with usersto ensure this process is as smooth as possible, to ensure that the new system works for our users, and to ensure that Guernsey continues to be a jurisdiction of choice for businesses both now and in the future.
Further information is available in the guidance notes below.
Feedback
We would appreciate your feedback on the new portal so that we can continue to improve it over the coming months and make it as easy to use as possible. You can give us your feedback via this Feedback Form.
| Guidance Note | Description |
|---|---|
| New Guernsey Registry online Services Portal [5Mb] | Guidance on how to register, log in and set up multi-factor authentication on the Online Services Portal. |
| Portal Navigation [1Mb] | Guidance on navigating the portal |
| Authorised Filer Guidance [3Mb] | Guidance on how to become an authorised filer and how to make the submission in the Online Services Portal. |
| Authorised Filer Declaration [105kb] | A template authorised filer declaration. |
| Nominated Person Guidance [764kb] | Guidance on submitting a nominated person submision on the Online Services Portal. |
| Guidance for CSP and regulated presenters on managing presenter groups |
| Guidance on searching the registers and ordering documents. |
Information and step-by-step guidance on how to make specific submissions using the Online Services Portalis being updated for the new portal and can be found on the following pages:
- Annual validations
